It may be our favorite thing when clients send us photos of their dogs. Especially when those photos come with positive feedback about our customer service! (We aim to please, after all.) So when Ideal customer Tannah reached out to us about her experience, we simply had to share.
Tannah and her father, Mike, were having trouble with the latching magnets in their Ruff Weather Ideal Pet Door. Luckily, it was under warranty – so we quickly sent a replacement their way.
Upon receiving it, Tannah was kind enough to send us a thank-you email. “Just wanted to thank you for helping us out with the dog door. We really appreciate it. Not only do we really like having a good door for the pups, but our new puppy loves having a door of his very own (in fact, he rarely uses the main door when we go in or out with him).”
She then proceeded to attach a photo of her precious pooch, Copper. “I thought you might enjoy some puppy pics to brighten your day,” she said.
And you know what? We thought you might, too.
Cat cafés. Never heard of ‘em? Totally intrigued? Want to visit one, like, yesterday? You’re not alone! The very first of its kind, Cat Flower Garden, opened its doors in Taiwan in 1998. The concept took off – obviously, because who wouldn’t want some kitty love with their latte? – and now spots like it can be found all over [...]
Your pet’s teeth should be taken seriously all year long. Periodontal disease (the most common clinical condition befalling dogs and cats) is 100% preventable – so there’s no reason your pet should suffer! Here’s how you can keep your furry friend’s smile in tip top shape.Say cheese with hard cheese. Himalayan Dog Chews will not only will save your furniture [...]
If you’re like most dog-less dog lovers, you’ve been dreaming of puppy ownership for years. Puppies are wonderful creatures, and raising one creates an unbreakable bond – but it’s also a tremendous responsibility. Here are five ways to know you’re definitely ready to get a puppy.You can afford it. Finances aren’t the first thing that comes to [...]
Stay tuned to our blog and social media for updates on this exciting alliance!
If you’re a loving dog owner, sooner or later your furry friend will enter their senior years. Just like humans, this comes with a new set of challenges and responsibilities you’ll have to prepare for. Stiff or painful joints can create some serious problems, if not treated properly. Stairs become obsolete, and even your floors [...]
4 Perfect Holiday Presents for Your PupWith the holiday season in full swing, it’s unlikely that you’ve got a ton of spare time on your hands to shop for your precious pooch. But don’t worry! We’ve got a few suggestions for Fido – and they can all easily be snagged online. Personalized Bamboo Leash. Not only is this leash borne [...]
People have been known to roll in separate circles – but did you know dogs belong to particular packs, too? Seven of them, to be exact. Thankfully, these aren’t akin to the cliques we humans formed in high school – they’re based off distinctions the American Kennel Club (AKC) made in order to fairly judge dogs during competitions.Back in [...]
Halloween isn’t just for humans. If you’re like 16 percent of Americans (according to the National Retail Federation, you’ve already bought the family pet a costume – so why not let ‘em in on the slightly excessive consumption of tasty treats, too? Take a crack at these snacks.Candy Corn - Save the actual candy for yourself, but give your pup a [...]
Cat lovers can concede: there are few greater things in this world than having a contented kitty curled up in your lap.Due to this indisputable fact, the folks over at the CATalyst Council (yes, that’s a real thing) have dedicated the month of September to ensuring the happiness of cats. Some signs yours is feeling [...]